Pharmacy Customer Service Representative

4 weeks ago


Highland Park, Illinois, United States Walgreens Full time
Job Description:

Deliver exceptional customer experiences by providing personalized service and support in our pharmacy department. As a Pharmacy Customer Service Associate, you will be responsible for assisting customers with their pharmacy needs, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities:

Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.

Assist customers with their pharmacy needs, including processing prescriptions, answering questions, and providing product information.

Maintain a clean and organized pharmacy area, including restocking shelves and disposing of expired or damaged products.

Collaborate with pharmacy staff to ensure seamless customer service and efficient workflow.

Participate in ongoing training and development to stay up-to-date on pharmacy products and services.

Requirements:

High school diploma or equivalent required.

Previous customer service experience preferred.

Ability to work in a fast-paced environment and multitask effectively.

Strong communication and interpersonal skills.

Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

Competitive hourly rate.

Opportunities for advancement and professional growth.

Comprehensive training and development program.

Collaborative and supportive work environment.

Discounts on Walgreens products and services.

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