Pharmacy Technician Leader

1 week ago


Highland Park, Illinois, United States Walgreens Full time
Job Description:

Customer Service Expertise

Deliver exceptional customer experiences by engaging with customers, addressing their needs, and resolving issues in a timely and professional manner. Foster strong relationships with customers to ensure their satisfaction and loyalty.

Operational Excellence

Assist pharmacists in the practice of pharmacy, adhering to state, federal, and company policies. Ensure accurate and efficient processing of prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine, and checking for possible interactions.

Team Collaboration

Work collaboratively with pharmacy staff to maintain a clean, organized, and well-stocked pharmacy environment. Assist in scheduling and maintaining workflow, ensuring seamless operations and efficient use of resources.

Continuous Learning

Stay up-to-date with the latest developments in pharmacy and healthcare by attending training sessions, completing continuing education credits, and maintaining PTCB or ExCPT certification. Apply knowledge and skills to improve pharmacy performance and customer satisfaction.

Additional Responsibilities

Process manual claims for third-party program prescription services, handle telephone calls, and perform other clerical duties as assigned. Assist in inventory management, including ordering, unpacking, checking, and storing shipments of pharmaceuticals.


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