Customer Service Representative

3 weeks ago


Mountain View, California, United States European Wax Center Full time

Unlock Your Potential with European Wax Center

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Associate. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring seamless operations, and driving sales growth.

Key Responsibilities:

  • Greet guests warmly and ensure a smooth check-in process
  • Manage the reservation book and maintain accurate records
  • Educate guests on our programs, offers, and promotions
  • Provide exceptional customer service and resolve any issues promptly

Requirements:

  • Full or part-time availability, including weekends
  • Ability to work in a fast-paced environment and multitask
  • Positive, friendly, and upbeat demeanor
  • Professional appearance at all times

What We Offer:

  • Competitive hourly rate with performance-driven increases
  • Quarterly evaluations for pay increases
  • Discounts on services and retail products
  • Great referral program
  • A fun and well-managed work environment
  • Ability to grow with the company
  • Paid sick and vacation time
  • Health insurance for full-time employees
  • Free parking for those who drive

About European Wax Center:

We are the world's leading experts in comfortable and healthy body waxing. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role. Join our team and discover how European Wax Center is committed to revealing beautiful skin.



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