Customer Service Representative

4 days ago


Mountain View, California, United States European Wax Center Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Associate at European Wax Center.

As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring a smooth and efficient workflow, and upholding the highest standards of customer service.

Key Responsibilities:

  • Welcoming guests and ensuring a positive first impression
  • Managing the reservation book and checking guests in and out
  • Providing education on EWC's programs, offers, and promotions
  • Ensuring a clean and organized workspace

Requirements:

  • Availability to work weekends and flexible scheduling
  • Positive, friendly, and upbeat demeanor
  • Professional appearance at all times
  • Ability to work in a fast-paced environment and multitask

What We Offer:

  • Competitive hourly rate with performance-driven increases
  • Quarterly evaluations for pay increases
  • Discounts on services and retail products
  • Great referral program
  • A fun and well-managed work environment
  • Paid sick and vacation time
  • Health insurance for full-time employees
  • Free parking for those who drive

European Wax Center is committed to revealing beautiful skin and providing exceptional guest experiences. If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity.



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