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Carter Lake, Iowa, United States Prairie Flower Casino Full time
Job Summary

We are seeking a highly skilled Banking Professional to join our team at Prairie Flower Casino. As a Cash Handling Specialist, you will be responsible for providing exceptional guest service and ensuring the accuracy and efficiency of all transactions and activities in the cashier cage.

Key Responsibilities
  • Transaction Processing: Redeem tickets for cash, process checks and credit card advances, and redeem coupons.
  • Cash Management: Maintain a balanced cash drawer, make exchanges with the vault when necessary, and keep an accurate tracking of all funds received and distributed.
  • Guest Service: Provide change and break down bills, stay aware of indications for counterfeit currency, and verify guest's identification according to policy.
  • Departmental Support: Prepare, issue, collect, and reconcile department cash drawers, supervise the issuance of Player Club cards, and operate computer, credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment.
  • Record Keeping: Maintain accurate and thorough departmental records and reports, and conduct fills, drops, and balances ATM/Kiosk.
  • AML and Title 31 Compliance: Stay knowledgeable on current AML and Title 31 requirements and ensure all necessary information is obtained and tracked appropriately.
  • Confidentiality: Maintain confidentiality and protect private and proprietary information.
  • Attendance and Availability: Work physically onsite, interact personally with guests and others, and maintain a strong attendance record.
Requirements
  • Experience: One to two years of Cash Handling and Guest Service experience preferred.
  • Skills: Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner, ability to speak, read and comprehend instructions, short correspondence, and policy documents, ability to work independently and make decisions while unsupervised, and ability to effectively use a computer including Microsoft Office and other job specific software.
  • Physical and Mental Demands: Ability to lift up to 40 pounds, stand for a period of 8-12 hours during a shift, and work in areas with high noise levels, bright lights, and dust.