Assistant Lead Supervisor

1 week ago


Allen Park, Michigan, United States Nothing Bundt Cakes - 295 Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Lead Supervisor to join our team at Nothing Bundt Cakes - 295. As a key member of our bakery operations, you will be responsible for supervising the team and ensuring the highest quality cakes, a warm and welcoming environment, and superior service are consistently provided to our guests.

Key Responsibilities
  • Team Support: Prioritize the guest experience, model superior guest engagement, and foster a positive work environment among all team members.
  • Business Operations: Ensure timely attendance, support opening and closing duties, and assist with special-order fulfillment and supervision of weekly sales productivity goals.
  • Local Marketing: Assist with proactive community outreach, engage in brand-aligned events, and participate in special events with local businesses and community organizers.
Core Values and Leadership Competencies
  • Servant's Heart: Demonstrate a commitment to supporting and developing the team, creating a superior guest experience, and leading by example.
  • Spirit of a Champion: Drive sales and profitability, exercise sound judgment, and seek feedback to improve performance.
  • Genuine Connections: Build positive relationships, communicate effectively, and serve as a strong Cake Celebrity/Brand Ambassador in the local community.
Requirements
  • Education: High school diploma or GED; post-secondary education is a plus.
  • Experience: 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
  • Skills: Strong interpersonal skills, ability to delegate tasks, communicate clear expectations, and manage performance.
Work Availability

Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.



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