Patient Service Representative

2 days ago


San Jose, California, United States My Best Homecare Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at My Best Homecare. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our home respiratory medical equipment services.

Key Responsibilities
  • Order Processing: Process new patient orders in accordance with company policies and procedures.
  • Scheduling: Schedule appointments for equipment setup and delivery, ensuring timely and efficient service.
  • Follow-up Calls: Perform scheduled follow-up phone calls to patients using home respiratory medical equipment to ensure satisfaction and address any concerns.
  • Insurance Verification: Verify patient insurance coverage and request authorization as needed.
  • Record Management: Review and update patient records to ensure accuracy and completeness.
  • Supply Requests: Process new patient supply requests and confirm delivery prior to billing.
  • Documentation: Document all interactions and activities in patient records, including electronic faxes and emails.
Requirements
  • Communication Skills: Excellent English oral and written skills, with the ability to communicate effectively with patients, staff, and insurance providers.
  • Customer Service: Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Teamwork: Work collaboratively with the healthcare team to ensure seamless patient care and service.
  • Technical Skills: Proficient in Microsoft Office, with strong typing skills and ability to learn new software applications.
  • Insurance Knowledge: Familiarity with Medicare, Medi-Cal, and private medical insurance, including authorization and billing procedures.
About My Best Homecare

My Best Homecare is a premier complex respiratory care provider, dedicated to delivering exceptional home respiratory medical equipment services. We are committed to providing the best possible care and support to our patients, and we are seeking a talented and compassionate Patient Service Representative to join our team.



  • San Jose, California, United States My Best Homecare Full time

    About the RoleMy Best Homecare is seeking a highly skilled Patient Service Representative to join our team. As a key member of our respiratory care team, you will be responsible for providing exceptional patient care and support.Key ResponsibilitiesOrder Processing: Process new patient orders in accordance with company policies and procedures.Scheduling:...


  • San Marcos, California, United States Christus Health Full time

    Overview:The Patient Access Representative plays a crucial role in ensuring a seamless entry for patients into our healthcare facilities. This position is dedicated to delivering outstanding customer service while accurately establishing patient encounters. The representative is responsible for meticulous data entry, which includes collecting demographic and...


  • San Jose, California, United States RadNet Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet. As a Patient Service Representative, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience for our patients.Key ResponsibilitiesRegistration and Scheduling:...


  • San Diego, California, United States Scripps Health Full time

    Job Title: Patient Service RepresentativeScripps Health is seeking a Patient Service Representative to support our Patient Financial Services department at Scripps Mercy Hospital San Diego.Job Summary:This part-time, day shift position involves assisting inpatients with patient registration, identification, verification, health insurance authorization, and...


  • South San Francisco, California, United States ZOLL LifeVest Full time

    Job Title: Patient Service RepresentativeJob Summary: ZOLL LifeVest is seeking a Patient Service Representative to train patients on the use of the LifeVest wearable defibrillator. The ideal candidate will have 1 year of patient care experience and be willing to travel to patient homes for fittings or follow-up visits.Responsibilities:Manage equipment and...


  • San Marcos, California, United States Christus Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Christus Health. As the initial point of contact for patients and visitors, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our patients.Key ResponsibilitiesManage patient accounts,...


  • San Diego, California, United States The E.W. Scripps Company Full time

    {"title": "Patient Service Representative", "content": "Key ResponsibilitiesInteract with patients and providers to gather information for accurate registration and appointment scheduling.Collect and verify patient demographic and insurance information.Process payments and manage the check-in and check-out process.Schedule and confirm appointments, and...


  • San Francisco, California, United States Granger Medical Full time

    Job SummaryGranger Medical Clinic is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesGreet patients and visitors in a courteous and...


  • San Marcos, California, United States Palomar Health Medical Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet and check in patients,...


  • San Diego, California, United States Sharp HealthCare Full time

    Job SummarySharp HealthCare is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring seamless operations, and promoting a positive work environment.Key ResponsibilitiesRepresent Sharp HealthCare by...


  • San Diego, California, United States California Proton Therapy Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at California Protons Cancer Therapy Center. As a key member of our front office team, you will play a vital role in ensuring a positive experience for our patients and their families.Key ResponsibilitiesProvide exceptional customer service to...


  • San Jose, California, United States BASS MEDICAL GROUP Full time

    Job OverviewWe are seeking a dedicated and personable Front Desk Receptionist to become an integral part of our medical facility. As the initial point of interaction for our patients, you will be essential in providing a seamless and inviting experience.Key Responsibilities:Patient Intake and Appointment Management:Welcome patients with warmth and...


  • San Diego, California, United States Family Health Centers of San Diego Full time

    Transform Lives, Transform CommunityFamily Health Centers of San Diego (FHCSD) is dedicated to delivering exceptional healthcare services to all, with a special focus on underserved communities. Our mission is to provide high-quality, patient-centered care that addresses the unique needs of our diverse patient population.We are seeking a skilled Patient...


  • San Jose, California, United States Gardner Family Health Care Full time

    About Gardner Family Health CareGardner Family Health Care is a dynamic and progressive healthcare organization dedicated to providing high-quality medical and mental healthcare services to the community.Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our healthcare team, you...


  • San Diego, California, United States SpineZone Full time

    Job Title: Patient Service Representative/AideJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative/Aide to join our team at SpineZone. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring seamless clinic operations, and supporting our clinical...


  • San Jose, California, United States Gardner Health Services Full time

    Job SummaryGardner Health Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the CompreCare Health Center. As a key member of our customer service team, you will be responsible for handling all aspects of patient registration, eligibility confirmation, and appointment scheduling.Key...


  • San Jose, California, United States JobRialto Full time

    Job SummaryJobRialto is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Healthcare Associate, you will be responsible for providing exceptional customer service to patients in our call center.Key ResponsibilitiesAnswer calls and respond to patient inquiries in a timely and professional manner.Verify and...


  • San Jose, California, United States Fountain-Fort Carson School District 8 Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Representative to join our team at Fountain-Fort Carson School District 8. As a Service Representative, you will be responsible for providing exceptional customer service to our members, promoting our services, and ensuring a seamless experience for all customers.Key...


  • San Francisco, California, United States ZOLL LifeVest Full time

    Job Opportunity: Patient Service RepresentativeAbout the Role:ZOLL LifeVest is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable cardioverter defibrillator designed to protect patients...


  • San Jose, California, United States Fountain-Fort Carson School District 8 Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Representative to join our team at Fountain-Fort Carson School District 8. As a Service Representative, you will be responsible for providing exceptional customer service to our members, promoting our services, and ensuring a seamless experience for all customers.Key...