Operations Manager

2 weeks ago

New York, New York, United States Apple Full time
Job Summary

We are seeking an experienced facilities professional to join our team as an Operations & Maintenance Manager. This role will be responsible for the operations and maintenance of our facilities, ensuring the highest level of service to our customers and employees.

Key Responsibilities
  • Lead the maintenance and operational integrity of mechanical, electrical, plumbing, and other infrastructure systems.
  • Develop and implement standards and practices to improve operational efficiency.
  • Collaborate with the Facilities team to ensure successful delivery of contracted maintenance services to meet site needs.
  • Lead facilities support employees and contractors to deliver operations services in a timely and cost-effective manner.
  • Coordinate response to emergency situations that may impact operations.
  • Work closely with Facilities Services Manager to identify, monitor, and update preventive and planned maintenance programs for the long-term preservation of the buildings.
  • Use building data integration, visualization, and analytical tools to monitor and manage the operations portfolio.
  • Work closely with Environment, Health and Safety, Construction Project Managers, Security and IS&T organizations.
  • Skilled in creating, developing, and managing capital and operating budgets related to operations portfolio.
  • Experienced in providing a variety of service types with bold schedule and budget challenges.
Requirements
  • 5+ years of hands-on experience working in a fast-paced multi-facility environment, with a focus on providing the best possible service to a demanding group of customers and experience on maintain and operate infrastructure systems.
  • Strong leadership skills with people management experience.
  • Bachelor's degree in Engineering or related field.
Preferred Qualifications
  • Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of efficiency without direct supervision.
  • Excellent problem-solving, organizational, and interpersonal skills. Ability to communicate effectively and provide direction to contractors and vendors performing services for the company.
  • Strong finance, budgeting, and analytic skills.
  • Strong customer service and problem-solving proficiency.
  • Must have the ability to learn quickly, work autonomously, and address any issues that arise day or night.
  • Demonstrated ability to bring multi-functional teams together within and outside the Real Estate & Development function, including Security, IS&T, Finance, Corporate Communications, and Procurement to ensure standard methodologies and continual process improvement.
  • Detail-oriented.
Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $146,800 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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