Latin American Customer Service Representative
3 weeks ago
Aksa Power Generation USA is seeking a highly skilled Latin American Customer Service Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our clients across Latin America.
The ideal candidate will have strong communication skills, both written and verbal, and be fluent in Spanish and English. Experience in after-sales operations of power generation, heavy machinery, or automotive companies is highly desirable.
We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as a range of benefits including annual raises, quarterly bonuses, health insurance, and paid time off.
Responsibilities:
- Provide exceptional customer service and support via phone, email, and in-person
- Assist clients with resolving issues related to product quality, warranty claims, and spare parts
- Develop and implement strategies to increase customer satisfaction and loyalty
- Liaise with internal teams to ensure seamless delivery of services
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