Customer Service Representative
3 days ago
At Alcides Group, we're seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and contributing to the success of our sales goals.
Key Responsibilities:- Assist customers with purchases and help the team meet revenue targets.
- Create and implement team strategies and goals in line with our long-term business plans and budgets.
- Train new team members to ensure seamless onboarding and high-quality performance.
- Stay up-to-date with market trends and adjust our strategies accordingly.
- Collaborate with other departments to stay informed about company developments and projects.
- Prepare presentations and reports for senior management to ensure they have the information needed to make informed decisions.
- Effectively manage inventory and equipment to optimize performance and efficiency.
- Demonstrated experience leading a successful team and driving results.
- Exceptional written and verbal communication skills to effectively interact with customers and colleagues.
- Excellent attention to detail to maintain accuracy and quality in all aspects of work.
- Familiarity with Microsoft Office suite is preferred but not essential.
- Able to commute within Miami daily and commit to full-time availability.
- Must be at least 18 years old.
We offer a competitive salary of $45,000 per year, commensurate with experience, to reflect the importance of this role in driving our sales growth and customer satisfaction.
Why Join Us?As a Customer Service Representative at Alcides Group, you'll have the opportunity to develop your skills, work with a talented team, and contribute to our mission of delivering exceptional customer experiences.
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