Customer Service Representative

2 weeks ago


Portsmouth, New Hampshire, United States New Hampshire Mutual Bancorp Full time
Job Summary

We are seeking a highly motivated and experienced banking professional to join our award-winning customer service team as a Universal Banker (Customer Service Bank Representative) at our Portsmouth, NH branch.

Key Responsibilities
  • Maintain a working knowledge of banking products and services while promoting them to customers
  • Demonstrate openness and willingness to switch between the teller and customer service positions as the needs arise
  • Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
  • Provide a professional customer service experience while obtaining new business opportunity referrals through needs-based inquiry
  • Respond to questions and resolve problems or concerns for customers effectively and efficiently
Requirements
  • High school diploma or GED
  • Minimum one year experience in customer service and/or cash handling role
  • Experience utilizing software applications to perform customer service duties
  • Strong interpersonal and organizational skills
  • Ability to work rotating Saturdays
  • Ability to travel between offices as required
About Us

We believe in building genuine partnerships that encompass top-of-the-line customer service delivered by a culture of teamwork, integrity, and excellence. We take pride in the communities that we serve.

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award-winning team, we are interested in speaking with you.



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