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Executive Director of Coffee Operations

2 months ago

Surprise, Arizona, United States Better Buzz Coffee Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our coffee shop team and create an exceptional customer experience. As the leader of our cafe, you will be responsible for developing and maintaining a consistent Better Buzz Coffee experience that aligns with our company values.

Key Responsibilities
  • Ensure that every customer interaction is positive and memorable.
  • Hire, train, and motivate a team of coffee enthusiasts to provide exceptional service.
  • Create and implement schedules that meet the needs of the business and team.
  • Execute daily labor and break compliance to ensure a profitable location.
  • Enforce brand standards and expectations, including uniform, cleanliness, and recipe adherence.
  • Champion a safe, harassment-free, and discrimination-free workplace.
  • Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative.
Requirements
  • High School Diploma or GED graduate preferred.
  • 3 years of prior general management experience required.
  • 1-2 years of Food & Beverage experience required.
  • High volume drive-thru experience required.
  • New Location Opening experience a plus.
About Better Buzz Coffee

Better Buzz Coffee is a USDA Organic Certified Coffee Roaster based in San Diego, CA. We are a rapidly growing company dedicated to providing exceptional coffee and food in an inspiring environment. We value our team members and strive to create a fun and upbeat work environment. We are committed to providing outstanding guest service to our community while fostering a fun and upbeat work environment for our team.