Electronics Field Support Specialist

1 day ago


Thousand Oaks, California, United States Thermo Fisher Scientific Careers Full time
About the Role

We are seeking a skilled Electronics Field Support Specialist to join our team at Thermo Fisher Scientific. As a member of our field services team, you will be responsible for delivering high-quality support and maintenance services to our customers in the Greater Los Angeles territory.

Job Responsibilities:
  • Installation and Maintenance: Conduct on-site installation of complex equipment and systems, including transmission electron microscopes (TEM), scanning electron microscopes (SEM), and small/large dual beam (SDB/LDB) systems.
  • Troubleshooting and Repair: Provide technical support and repair services to customers, identifying and resolving complex technical issues.
  • Customer Training: Instruct customers in the operation and maintenance of our systems, ensuring they receive the necessary training to optimize their use.
  • Liaison and Communication: Serve as a liaison between customers and our company, providing administrative and technical support for assigned projects.
Requirements:
  • Education: University degree in electronics, physics, engineering, computer science, or a related field preferred.
  • Experience: 2+ years' experience in operating, troubleshooting, repairing, and calibrating complex analysis tools, such as SEM, TEM, FIB, Prober, or similar systems.
  • Skills: Excellent interpersonal communication, teamwork, time management, organizational, problem-solving, conflict management, and customer service skills.
  • Physical Requirements: Ability to lift up to 50 lbs., extensive walking may be required, and ability to work in various environments, including laboratory settings.
Compensation and Benefits:

The estimated hourly pay range for this position based in California is $31.73–$48.10. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results. We offer a comprehensive Total Rewards package that includes national medical and dental plans, employee assistance and family support programs, paid time off, paid holidays, paid parental leave, accident and life insurance, short- and long-term disability, retirement and savings programs, and more.



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