Loss Prevention Associate

3 weeks ago


Grand Rapids, Michigan, United States T.J. Maxx Full time

Job Summary:

T.J. Maxx is seeking a highly skilled and customer-focused Loss Prevention Associate to join our team. As a key member of our Asset Protection department, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, ensuring a positive shopping experience.
  • Engage with customers to prevent theft and promote a culture of honesty and integrity.
  • Monitor and maintain proper checkout procedures to prevent loss and ensure compliance with company policies.
  • Collaborate with colleagues to identify and address potential security risks.
  • Participate in training and development programs to enhance knowledge and skills in loss prevention and customer service.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong attention to detail and ability to maintain confidentiality.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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