Retail Sales Associate

5 days ago


Grand Rapids, Michigan, United States The TJX Companies, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sierra Trading Post. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Provide excellent customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support and promote credit and loyalty programs to increase sales and customer loyalty.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked store.
  • Initiate and participate in store recovery efforts to maintain a clean and organized store environment.
  • Adhere to all labor laws, policies, and procedures, including those related to safety and security.
Requirements
  • Excellent customer service skills and a strong ability to work with customers from diverse backgrounds.
  • Ability to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail customer experience preferred, but not required.
Benefits

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

At Sierra Trading Post, we are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from candidates of all backgrounds.



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