IT Security Specialist

3 days ago

Chapel Hill, North Carolina, United States InsideHigherEd Full time
Job Title: IT Security Professional

Job Summary:

The IT Security Professional will be responsible for implementing preventative security measures to support end users and business units by identifying and addressing security issues through research and patching software vulnerabilities. This position will also serve as the security expert for FOIT's security review program, guiding other departments in compliance with security practices and university standards.

Key Responsibilities:

  • Implement preventative security measures to support end users and business units
  • Identify and address security issues through research and patching software vulnerabilities
  • Serve as the security expert for FOIT's security review program
  • Guide other departments in compliance with security practices and university standards
  • Collaborate with leadership and the ITS Security Office on policy implementation, coordinate incident responses, and monitor security trends
  • Provide technical support as needed by prioritizing security service requests and ensure thorough documentation
  • Administer security guidance for FOIT-supported devices, including PCs, peripherals, and mobile devices, and resolve complex technical issues with expertise in networks, hardware, and software

Requirements:

  • Master's and 1-2 years' experience; or Bachelor's and 2-4 years' experience; or will accept a combination of related education and experience in substitution
  • Demonstrated experience with maintaining the confidentiality of highly sensitive information
  • Strong troubleshooting skills with the ability to quickly learn and apply new hardware, software, and firmware behaviors, as well as troubleshooting methods for each type
  • Ability to exercise independent judgment, make decisions, complete assigned tasks without direct supervision, and manage multiple complex problems simultaneously
  • Ability to function as an integral part of a team in a deadline-driven, high-volume, and fast-paced environment
  • Proficiency in engaging and communicating with individuals across all levels of the organization while ensuring confidentiality at all times

Preferred Qualifications:

  • Intermediate to advanced experience supporting, configuring, and maintaining PC hardware and software in an enterprise environment (Windows 7/Windows 10, Active Directory, Microsoft System Center Configuration Manager, Office 365, printing setup/configuration/troubleshooting, working knowledge of file servers, print servers)
  • Knowledge and experience with TCP/IP networking and troubleshooting
  • Knowledge of SQL reporting is also preferred

Special Physical/Mental Requirements:

  • Ability to sit/stand at a desk/computer for extended periods of time
  • Ability to understand, remember, and apply oral or written instructions or other information when completing routine forms, using existing templates, and conducting routine written or verbal communication
  • Ability to work and sustain attention despite distractions or interruptions, while also multitasking without sacrificing efficiency or accuracy

Campus Security Authority Responsibilities:

Not Applicable.

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