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Customer Care Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Business Development Center Representative at Bob Ross Buick GMC. As a key member of our sales team, you will be responsible for communicating with customers to schedule appointments and develop business opportunities.
Key Responsibilities- Respond to customer inquiries and gather information to schedule appointments
- Research and develop lists of potential clients to identify business opportunities
- Qualify leads and follow up with customers to schedule appointments
- Consult with the Internet Director to develop strategies for lead generation and appointment scheduling
- Follow up with customers to ensure satisfaction and encourage repeat business
- Stay up-to-date on new products, features, and processes to provide accurate information to customers
- High school diploma or equivalent required; related experience and/or training preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Knowledge of sales and marketing principles and practices
- Ability to work independently and as part of a team
The work environment is a typical office setting with moderate noise levels. The employee must be able to sit or stand for long periods and have excellent keyboarding skills.