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Customer Care Representative

2 months ago


Dayton, Ohio, United States Bob Ross Buick GMC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Business Development Center Representative at Bob Ross Buick GMC. As a key member of our sales team, you will be responsible for communicating with customers to schedule appointments and develop business opportunities.

Key Responsibilities
  • Respond to customer inquiries and gather information to schedule appointments
  • Research and develop lists of potential clients to identify business opportunities
  • Qualify leads and follow up with customers to schedule appointments
  • Consult with the Internet Director to develop strategies for lead generation and appointment scheduling
  • Follow up with customers to ensure satisfaction and encourage repeat business
  • Stay up-to-date on new products, features, and processes to provide accurate information to customers
Requirements
  • High school diploma or equivalent required; related experience and/or training preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Knowledge of sales and marketing principles and practices
  • Ability to work independently and as part of a team
Working Conditions

The work environment is a typical office setting with moderate noise levels. The employee must be able to sit or stand for long periods and have excellent keyboarding skills.