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Service Advisors
2 months ago
Young Chevrolet is seeking a skilled and enthusiastic Service Advisor to join our rapidly expanding Service Center.
The Service Advisor is the frontline of the Service Department who assists customers with understanding their vehicle's maintenance and repair options and provides an estimate of cost before they are scheduled with the Technician.
We are a leading dealer group that continues to provide the highest quality buying experience, and we need you to accompany us and join our growing successful family.
As a Service Advisor, you will be responsible for:
- Preparing and Advising on Service Requirements: Sells routine maintenance, repair services, and follow-up regarding unsold services and customers.
- Informing Customers on Service Recommendations: Effectively informs customers on service recommendations for routine maintenance. The Service Advisor assists in identifying mechanical problems by interviewing the customer and/or doing a visual inspection or road test.
- Preparing Repair Orders: Prepares a repair order indicating the time and labor requirements for recommended service. The Service Advisor maintains contact with the technicians to ensure the work is completed promptly.
- Scheduling Appointments: Schedules appointments, responds to phone calls, and receives funds for services. The Service Advisor is responsible for the coordination of alternative transportation, rental car reservations, and shuttle services.
- Providing Exceptional Customer Service: Demonstrates exceptional attention to detail while assisting and consulting with customers and establishes a scheduled time. If necessary, the Service Advisor will contact the dispatcher.
We offer a competitive employee compensation package, including:
- Paid Time Off and Holiday Pay
- Company Paid Life Insurance
- Medical, Dental, Vision, Disability, Critical Illness, Accident, and Hospital Insurance Plans Available
- Flexible Spending Account and Employee Assistance Program Accessible
- Retirement Savings Plans (401K / ROTH) Plus Company Matching
- Employee Discounts
We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.
