Current jobs related to Consumer Loan Service Specialist - Springfield, Massachusetts - Freedom Credit Union
-
Protective Services Support Specialist
4 days ago
Springfield, Massachusetts, United States Greater Springfield Senior Services, Inc. (GSSSI) Full timeJob SummaryWe are seeking a highly skilled and compassionate Protective Services Support Specialist to join our team at Greater Springfield Senior Services, Inc. (GSSSI). This role will play a critical part in supporting at-risk adults and ensuring their safety and well-being.Key ResponsibilitiesAssist Protective Services department staff with case...
-
Customer Service Representative
2 months ago
Springfield, Massachusetts, United States Blackhawk Network Full timeAbout the RoleThe Customer Service Specialist will play a key role in providing support to the team, our partners and consumers. The role includes utilizing multiple applications to support partner and consumer requests as well as being responsible for organization and maintenance of data. The ideal candidate possesses strong interpersonal skills and enjoys...
-
Small Business Specialist
4 weeks ago
Springfield, Massachusetts, United States TD Bank Group Full timeJob Title: Small Business SpecialistWe are seeking a highly motivated and experienced Small Business Specialist to join our team at TD Bank Group. As a Small Business Specialist, you will be responsible for deepening relationships with existing Small Business customers within a specified territory.Key Responsibilities:Proactively initiate contact with all...
-
RN Homecare Specialist
4 weeks ago
Springfield, Massachusetts, United States Maxim Healthcare Service Full timeJob Title: RN Homecare SpecialistMaxim Healthcare Services is seeking skilled RNs to provide one-on-one care in a home setting with patients in the Springfield, MA area.Job Summary:We are looking for compassionate and experienced RNs to join our team as RN Homecare Specialists. As an RN Homecare Specialist, you will work closely with patients and their...
-
Financial Services Specialist
2 weeks ago
Springfield, Massachusetts, United States Creative Financial Staffing Full timeFinancial Services Specialist OpportunityCreative Financial Staffing is seeking a highly skilled Financial Services Specialist to join our team. As a Financial Services Specialist, you will be responsible for providing financial support to our clients, including preparing financial statements, managing cash flow, and analyzing financial data.Key...
-
Springfield, Massachusetts, United States Greater Springfield Senior Services, Inc. (GSSSI) Full timeJob SummaryWe are seeking a highly organized and detail-oriented Senior Administrative Coordinator to support the Community Transition Liaison Program at Greater Springfield Senior Services, Inc. (GSSSI).The successful candidate will provide administrative support to the Community Transition Liaison, assisting with clerical tasks, maintaining records, and...
-
Technical Service Specialist
2 weeks ago
Springfield, Massachusetts, United States Steel Partners LLC Full timeJob DescriptionTechnical Service SpecialistJob SummaryOMG Inc. is seeking a highly skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will play a critical role in supporting the development of our roofing products and private label customers through the codes and testing process.Key ResponsibilitiesUtilize...
-
Health Services Specialist
3 weeks ago
Springfield, Massachusetts, United States Jobs for Humanity Full timeJob Title: Health Services SpecialistCompany Description: Jobs for Humanity is collaborating with Viability to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Job DescriptionWe are seeking a skilled Health Services Specialist to join our team. As a Health Services Specialist, you will work under limited...
-
Health Services Specialist
2 weeks ago
Springfield, Massachusetts, United States Jobs for Humanity Full timeJob Title: Health Services SpecialistCompany Description: Jobs for Humanity is collaborating with Viability to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Job DescriptionWe are seeking a skilled Health Services Specialist to join our team. As a Health Services Specialist, you will work under limited...
-
Field Service Specialist
4 weeks ago
Springfield, Massachusetts, United States MassMutual Full timeAbout the RoleWe are seeking a highly skilled Field Service Specialist to join our team at MassMutual. As a Field Service Specialist, you will be responsible for providing exceptional service support to our customers and business partners. This role requires strong communication skills, attention to detail, and the ability to work independently in a...
-
Refugee Case Management Specialist
2 weeks ago
Springfield, Massachusetts, United States Jewish Family Service of Western Mass Full timeJob Title: Refugee Case Management SpecialistWe are seeking a highly skilled and compassionate Refugee Case Management Specialist to join our team at Jewish Family Service of Western Mass. As a key member of our post-resettlement services team, you will play a critical role in supporting refugee families to achieve personal self-sufficiency and...
-
Refugee Case Management Specialist
3 weeks ago
Springfield, Massachusetts, United States Jewish Family Service of Western Mass Full timeJob Title: Refugee Case Management SpecialistWe are seeking a highly skilled and compassionate Refugee Case Management Specialist to join our team at Jewish Family Service of Western Mass. As a key member of our post-resettlement services team, you will play a critical role in supporting refugee families to achieve personal self-sufficiency and...
-
Mobility Specialist
2 weeks ago
Springfield, Massachusetts, United States Springfield Public Schools Full timeJob SummaryThe Mobility Specialist is a critical member of the Springfield Public Schools team, responsible for providing educationally-based mobility and orientation services to visually impaired students with Individual Education Programs in the schools.Key ResponsibilitiesDevelop and implement individualized education programs to meet the unique needs of...
-
Health Services Specialist
4 weeks ago
Springfield, Massachusetts, United States VIABILITY, Inc Full timeJob Title: Health Services SpecialistWe are seeking a skilled Health Services Specialist to join our team at Viability, Inc. This is a part-time position that offers a flexible schedule and the opportunity to work in a dynamic and supportive environment.About the Role:This is a case management role that requires no hands-on nursing, making it an ideal...
-
Environmental Services Specialist
1 week ago
Springfield, Massachusetts, United States Baystate Health Full timeJob SummaryAs an Environmental Services Specialist at Baystate Health, you will play a vital role in maintaining a clean and safe environment for our patients, visitors, and staff. Your duties will involve cleaning and disinfecting patient rooms, corridors, public areas, offices, and other designated spaces. You will work under the direction of a Lead...
-
Customer Service Representative
4 weeks ago
Springfield, Massachusetts, United States Blackhawk Network Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blackhawk Network. As a key member of our customer service team, you will be responsible for providing exceptional support to our partners and consumers, ensuring a seamless and satisfying experience.Key ResponsibilitiesProvide 2nd level...
-
Technical Service Specialist
2 weeks ago
Springfield, Massachusetts, United States Steel Partners LLC Full timeJob DescriptionTechnical Service Specialist, Roofing Products:Codes and TestingAt Steel Partners LLC, we are a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Our company values integrity, teamwork, diversity, trust, respect, commitment, and a passion for excellence. We operate...
-
Health Services Specialist 5
4 weeks ago
Springfield, Massachusetts, United States Jobs for Humanity Full timeJob Title: Health Services Specialist 5Company Description: Jobs for Humanity is collaborating with Viability to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Job DescriptionWe are seeking a skilled Health Services Specialist 5 to join our team. As a case management nurse, you will work under limited...
-
Licensed Substance Abuse Specialist
2 weeks ago
Springfield, Massachusetts, United States Gandara Full timeWhy Work for Gandara?Gandara offers a dynamic and supportive work environment that fosters career growth and development. Our team is dedicated to providing high-quality services to individuals and families affected by substance use and mental health disorders.BenefitsCompetitive salary and benefits packageOpportunities for professional development and...
-
Refugee Case Management Specialist
2 weeks ago
Springfield, Massachusetts, United States Jewish Family Service of Western Mass Full timeJob Title:Refugee Case Management SpecialistJob Summary:Jewish Family Service of Western Mass is seeking a highly skilled Refugee Case Management Specialist to provide critical post-resettlement services for refugees in accordance with contract requirements and ensure compliance with all program guidelines.Key Responsibilities:Conduct assessments of client...
Consumer Loan Service Specialist
2 months ago
Job Type:
Full-time
Position Overview:
As a key member of our team, you will be responsible for handling incoming calls and providing exceptional support to our members regarding various loan-related inquiries. Your primary goal will be to ensure a seamless experience for our members while delivering top-notch customer service. This role involves servicing loans after closing for both mortgage and consumer loans.
Key Responsibilities:
- Manage documentation for loan processing, including member funding, file maintenance, and loan packet preparation.
- Process fees related to repossessions, refunds for MBP/GAP, and generate month-end reports.
- Handle incoming calls and assist members with diverse loan servicing concerns.
- Diagnose and resolve member inquiries effectively, utilizing each interaction as an opportunity to inform members about additional services that may be beneficial.
- Calculate tax disbursements, perform rate adjustments, and conduct escrow analyses as required.
- Assist with CPI report preparation and order supplies for the Loan Department.
- Oversee daily loan reports and monthly summaries, processing collateral releases for loans that have been paid off.
- Take charge of consumer loan servicing tasks, including monitoring daily loan reports, managing loan payments, and supporting the implementation of loan document storage and online payment administration.
- Adhere to all company policies and procedures, as well as relevant laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Qualifications:
Experience:
Two to five years of experience in financial operations, with a minimum of two years in consumer loan servicing.
Technical Skills:
Proficient in computer applications, with knowledge of credit union systems (such as Insight), Microsoft Word, and Excel.
Education:
A High School Diploma or equivalent is required, or a combination of education and experience that meets the job requirements.
Interpersonal Skills:
Demonstrated courtesy, tact, and diplomacy are essential for this role, as it involves regular personal contact with individuals both inside and outside the organization, primarily for the purpose of exchanging information and providing guidance.
