Sales Department Lot Attendant Specialist

7 days ago


Avondale, Arizona, United States Lhmauto Full time
Job Summary

We are seeking a highly motivated and detail-oriented Lot Attendant-Sales Department Coordinator to join our team at Lhmauto. As a key member of our sales department, you will be responsible for ensuring the cleanliness, organization, and security of our vehicle inventory.

Key Responsibilities
  • Ensure maximum productivity, customer service, and cost control by washing, cleaning, and drying all vehicles as required, and ensuring they are ready for delivery to customers.
  • Effectively communicate with technicians and dealership management to ensure a smooth process and maintain a clean, organized, and safe environment.
  • Advise the Service Manager of any needed repairs and/or maintenance discovered during cleaning.
  • Ensure all vehicles are secured and locked prior to closing each day.
  • Complete and maintain all required training.
  • Maintain employee, customer, and vendor confidence and protect operations by utilizing discretion when handling sensitive and confidential information.
  • Maintain the ability to handle job stress and effective interaction with others in the workplace.
  • Complete all other job duties as requested by management.
Requirements
  • High school diploma or equivalent.
  • Experience as a detailer preferred.
  • Maintain a valid driver's license and MVR record within company policy requirements.
  • Basic ability to read and write, effectively convey information to others, apply active listening, and be aware of others' reactions.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
  • Knowledge of Microsoft Office products and Larry H. Miller Dealerships current company management systems desirable.
  • Clerical, administrative, and clerical procedures and systems, including word processing, file and record management, and other office procedures and terminology.
  • English language, customer and personal service, and hazardous materials knowledge.
Competencies
  • Adaptability: Ability to adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events.
  • Selective Attention: Concentrate on a task over a period of time without being distracted.
  • Making Decisions and Solving Problems: Analyze information and evaluate results to choose the best solution and solve problems.
  • Interpersonal Skills: Maintain confidentiality, remain open to others' ideas, and exhibit willingness to try new things.
  • Management of Personnel Resources: Motivate, develop, and direct people as they work, identifying the best people for the job.
  • Leadership: Ethical leadership and followership behaviors that promote Larry H. Miller standards and result in a cohesive and effective team.
  • Compliance: Understanding of and adherence to all Company standards, state and federal laws, and regulations as well as product pricing guidelines of all lenders, agencies, or business partners.
  • Customer Service: Provide excellent customer service through defined Larry H. Miller processes that promote efficiencies, fairness, and cost effectiveness.
  • Ethics/Integrity: Represent the Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest.
  • Oral Communication: Clearly identify and professionally express issues in positive or negative situations.
  • Planning/Organizing: Prioritize and plan work activities and use time effectively.
  • Quality: Demonstrate accuracy and thoroughness and monitor your work to ensure quality.
  • Dependability: Consistent, punctual attendance at work; follow instructions; respond to management direction; and solicit feedback to improve performance.
  • Time Management: Integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.
  • Safety and Security: Observe safety and security procedures and use equipment and materials properly.


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