Customer Service Team Lead

4 weeks ago


West Columbia, South Carolina, United States Food Lion Full time
Job Overview

We are seeking a highly skilled Customer Service Associate to join our Food Lion team. This key role involves providing exceptional customer service, operating cash registers, and maintaining a clean store environment.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They should be able to multitask, prioritize tasks, and maintain a high level of productivity while ensuring exceptional customer satisfaction.

Key Responsibilities
  • Provide top-notch customer service by greeting each customer, responding to their inquiries, and resolving any issues promptly.
  • Operate cash registers efficiently, handle customer transactions accurately, and maintain a neat and organized workspace.
  • Maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Ensure the MVP savings center KIOSK is filled with paper and properly working, and perform other duties as assigned.
  • Collaborate with colleagues to achieve sales goals, promote products, and maintain a positive store atmosphere.

Requirements
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Estimated Salary: $30,000 - $40,000 per year

Language: English

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