Customer Experience Specialist
1 week ago
About the Role:
">- Job Overview: As a Customer Experience Specialist, you will play a key role in creating personalized experiences for every client. You will be part of a team that values your unique skills and provides exceptional customer service.
- Key Responsibilities:
- Provide Personalized Beauty Consultations: Understand clients' beauty goals and recommend products that help them look and feel their best.
- Demonstrate Product Application: Showcase your expertise in makeup techniques and skincare routines.
- Stay Current with Beauty Trends: Be the first to know about the latest beauty trends and new products at Sephora.
- Deliver Exceptional Client Service: Create a welcoming and inclusive environment for all clients.
- Participate in Sales and Promotional Events: Be part of exciting sales events and promotions.
- BOPIS and Client Service: Provide excellent client service when clients arrive to pick up their orders.
- Maintain Store Environment: Help maintain a clean, well-stocked and smoothly operating store.
Qualifications/Experience:
- Prior equivalent work experience, preferably in retail.
- Passion for client service and beauty.
- Strong communication skills and ability to multitask.
- Resilience and the ability to react to situations in the moment.
- Flexible availability to work during
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