Customer Service Ambassador

7 days ago


Coldwater, Ohio, United States Carter's Full time

Carter's is a leading retailer of apparel exclusively for babies and young children. As a Seasonal Associate, you will be the face of the brand, greeting customers with warmth and providing exceptional service.

Job Description

We are seeking a highly motivated individual to join our team as a Seasonal Associate. In this role, you will be responsible for:

  • Welcome customers and provide assistance with product styles, features, and benefits
  • Confidently resolve customer issues and balance multiple customers in a fast-paced environment
  • Meet customer needs by assisting with omnichannel services to ensure a positive shopping experience
  • Execute point of sale transactions and complete floor replenishment as needed

Required Skills and Qualifications

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective verbal and written communication skills
  • The ability to manage multiple tasks at once

Benefits

  • Schedules that fit your life, allowing you to balance work and personal activities
  • Part-time health benefits, mental health benefits, and a 30% discount on Carter's brands
  • Opportunity to learn and build skills, with professional and personal development programs
  • Competitive hourly rate: $16.00 - $18.25 per hour, based on experience and location

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