D&T Field Support Specialist
4 weeks ago
Job Title: D&T Field Support Specialist
Job Summary: We are seeking a highly skilled D&T Field Support Specialist to join our team at Manpower Engineering. The ideal candidate will have 5+ years of experience in enterprise IT support, with a focus on customer service and technical expertise.
Key Responsibilities:
- Provide desktop support to a wide range of end users
- Respond to tickets and maintain office technology
- Offer front-facing customer service and level 1 & level 2 software support
- Maintain backend office MS Office Support and proficiency in MS Intune, Active Directory, and Remote Management
Requirements:
- 5+ years of experience in enterprise IT support
- High school diploma or equivalent
- Proficiency in MS Intune, Ticketing Systems, and MS Office Suite
- Strong customer service skills and technical expertise
Interview Process: The interview process will consist of three rounds: a technical interview via Zoom, a behavioral interview via Zoom, and an on-site interview.
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