Security Training Specialist

2 weeks ago


Laveen, Arizona, United States Gila River Gaming Enterprises Inc. Full time
Job Overview

Position Summary: The Security Training Specialist plays a crucial role in enhancing the security and safety knowledge across the organization. This position is essential for developing and implementing effective training programs that ensure all employees are well-versed in security protocols and risk management strategies.

Key Responsibilities:

  • Deliver exceptional service experiences to both internal staff and external stakeholders.
  • Conduct thorough research to create, assess, and update training materials related to Security, Risk Management, and Safety across the organization.
  • Collaborate with various departments to audit training records, ensuring consistent delivery of security and safety training.
  • Identify the need for specialized training based on incident analysis in partnership with the risk and safety teams.
  • Manage the Field Training Program for new Security Officers, ensuring effective training by field training officers in accordance with departmental standards.
  • Engage in additional projects and responsibilities as assigned.

Supervisory Role: This position does not entail direct supervisory duties but plays an influential role in guiding employee performance across the enterprise.

Qualifications:

  • High School Diploma or equivalent is mandatory.
  • A minimum of three years of experience in team training, curriculum development, or a related field, particularly in Security, Safety, or Risk Management.
  • Strong understanding of training methodologies and adult learning principles.
  • Ability to prioritize and manage multiple tasks and complex situations effectively.
  • Possession of a valid driver's license and a clean driving record for the past five years is required.
  • Successful completion of a pre-employment drug and alcohol screening is necessary.
  • A comprehensive background check must be passed prior to employment.
  • Willingness to work in environments where smoking is permitted.
  • Exhibit the GILA WAY principles: Greet, Interact positively, Listen actively, and Appreciate our guests.
  • Demonstrated excellent guest service skills, strong telephone etiquette, and the ability to work independently with minimal supervision.
  • Ability to foster effective working relationships and gain cooperation from guests and team members.
  • Strong written and verbal communication skills are essential.
  • Must acquire a thorough understanding of enterprise policies, regulations, and relevant technical rules within one year of employment.

Important Considerations:

All new hires must successfully complete a pre-employment drug test and background check. Candidates with specific legal issues may be ineligible for employment.



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