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Customer Engagement Supervisor

2 months ago

Pasadena, Texas, United States McDonald's Full time
Customer Engagement Supervisor

Enjoy flexible work hours while being part of a team that values your contributions. A position at McDonald's provides a unique blend of work-life balance and appreciation.

BENEFITS & PERKS:
  • Attractive compensation starting at $12.50/hour along with performance bonuses
  • Employee discounts and complimentary meals
  • Paid sick leave and/or vacation time
  • Tuition assistance and/or educational support
  • Opportunities for training and career advancement
  • Weekly direct deposit
  • 401k retirement plan*
  • Health, dental, and vision insurance*
And much more awaits you

*Benefits available to full-time employees in select locations.

This role is essential to enhancing the customer experience as you will:
  • Oversee guest interactions: Engage with customers to ensure their satisfaction
  • Resolve issues: Address customer concerns and provide effective solutions
  • Foster teamwork: Collaborate with your colleagues to maintain a friendly, clean, and inviting restaurant atmosphere
  • Stay informed: Provide knowledgeable insights regarding promotions and the advantages of using the McDonald's App and Mobile Order & Pay features
To excel in this role, you should possess:
  • A warm and welcoming attitude;
  • A genuine passion for assisting and serving others (both customers and team members);
  • A commitment to personal growth and learning; and
  • Strong communication skills with the ability to anticipate customer needs
What does your ideal job look like?

We are proud to be an equal opportunity employer and embrace diversity within our workforce. We do not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status, genetic information, citizenship, or any other protected characteristic. We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy other employment benefits.

This job posting provides a general overview of working in this restaurant. It is not an exhaustive list of all responsibilities associated with the position. Employees in this restaurant may perform various tasks throughout their shifts, and this posting does not encompass every essential function of the role.