Customer Service Ambassador

2 months ago


Bernardsville, New Jersey, United States JAK'S Tire & Auto Full time

Customer Service Representative Job Description

**About the Role**

We are seeking a highly motivated and enthusiastic individual to join our customer service team at JAK'S Tire & Auto. As a key member of our retail environment, you will be responsible for providing exceptional customer experiences and growing with our business.

**Key Responsibilities**

* Provide top-notch customer service, handling customer inquiries and concerns in a professional and courteous manner
* Assist with appointment and scheduling processes, ensuring seamless customer experiences
* Maintain a clean and organized workspace, adhering to company image standards
* Collaborate with the team to achieve sales and customer satisfaction goals

**Preferred Qualifications**

* Excellent customer service skills, with a focus on proper handling and conflict resolution
* Ability to learn and adapt to different situations, prioritizing customer needs
* Strong communication and interpersonal skills, with a positive attitude and team-oriented mindset

**What We Offer**

* Competitive pay structures and opportunities for growth and development
* A dynamic and supportive work environment, with a strong team culture
* The chance to learn and grow with a company that values its employees and customers alike



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