Customer Service Specialist

2 weeks ago


Bernardsville, New Jersey, United States JAK'S Tire & Auto Full time

JAK'S Tire & Auto is seeking a dedicated and enthusiastic Customer Service Representative to join our growing team. This role is integral to providing exceptional customer experiences in our fast-paced retail environment.

As a Customer Service Representative, you will be the primary point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring their satisfaction.

Responsibilities:
  • Deliver outstanding customer service by providing prompt, courteous, and knowledgeable assistance.
  • Manage appointments and scheduling efficiently to optimize customer flow.
  • Contribute to a positive and collaborative team environment.
  • Maintain a professional appearance and demeanor in accordance with company standards.
  • Perform various administrative tasks to support the smooth operation of the department.
Qualifications:
  • Proven ability to provide exceptional customer service in a retail setting.
  • Strong communication and interpersonal skills, both written and verbal.
  • Proficiency in scheduling and appointment management systems.
  • A willingness to learn and adapt to new situations and challenges.
  • Detail-oriented with excellent organizational skills.


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