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Accounts Receivable and Billing Specialist
2 months ago
We are seeking a highly skilled Accounts Receivable and Billing Specialist to join our team at TechLink Systems. As a key member of our operations team, you will be responsible for providing exceptional customer service, processing orders, and resolving billing-related issues.
Key Responsibilities- Customer Service: Provide assistance to customers with information regarding their accounts, process orders to satisfy customer requests, and research billing-related issues.
- Billing and Collections: Assess charges for service connections, work emergency call duty, and serve as a resource in the investigation and resolution of issues related to customer billing and collection of accounts receivable.
- Record Keeping: Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
- Problem Solving: Analyze information and evaluate results to choose the best solution to solve problems.
- Education: High School diploma or GED
- Technical Skills: Proficient knowledge of the online billing system using SAP
- Communication Skills: Proficient communication with both internal and external customers through telephone and/or walk-in office
- Work Style: Assist customers and complete work assignments with minimal oversight or supervision.
- Bilingual
- Proficiency in MS Office
TechLink Systems is a national provider of staffing services with offices across the USA and development and support centers globally. We are a certified minority business with a reputation for excellence in recruitment process outsourcing.
