Customer Value Optimization Expert

3 days ago


Addison, Texas, United States ServiceNow Full time

Job Overview

We are seeking a highly experienced Digital Success Architect Leader to join our team. In this role, you will be responsible for developing and executing strategic plans to drive digital transformation across our customers' enterprises.

Key Responsibilities

  • Developing and executing strategic plans to drive digital transformation across customers' enterprises
  • Improving Customer Outcomes at multiple accounts leading to customer's product adoption and value realization
  • Developing and maintaining relationships with key stakeholders across multiple accounts

Requirements

  • Minimum 5 years large program experience (multi-tracked, OCM)
  • Experience managing outcomes to a CxO position
  • Strong communication and interpersonal skills

What We Offer

We offer a competitive salary of $160,000 - $200,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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