Live Check Operations Coordinator

3 weeks ago


San Antonio, Texas, United States Sun Loan Company Full time
Live Check Administrator Job Summary

The Live Check Administrator provides critical support to the Sun Loan Company's Live Check program, ensuring seamless operations and campaign execution. This role requires a detail-oriented individual with excellent administrative skills and a strong understanding of the Live Check program.

Key Responsibilities:
  • Review and process pending cashed checks, ensuring timely and accurate decision-making.
  • Manage the iConnect platform, uploading checks and booking loans into LPX as needed.
  • Respond to Live Check emails, resolve fraud claims and disputes, and send departmental communication to branches.
  • Assist with campaign planning and execution, including auditing and reviewing proofs and production samples.
  • Collaborate with the Ancillary Products Department and Customer Service Center as needed.
Requirements:
  • High School Diploma or equivalent.
  • Minimum 2 years of experience in installment loan or banking operations.
  • Industry operational knowledge preferred.
  • Strong inter-departmental collaboration and communication skills.
  • Advanced knowledge of Microsoft Office products, particularly Excel.
  • Ability to lift up to 25 lbs.


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