Off-Site Airline Check-in Agent

3 weeks ago


San Antonio, Texas, United States Bags Full time
Job Title: Off-Site Airline Check-in Agent

Overview

Bags, a leading provider of travel solutions, is seeking a highly skilled and customer-focused Off-Site Airline Check-in Agent to join our team. As a key member of our airport operations team, you will be responsible for providing exceptional service to airline passengers by checking their luggage and issuing boarding passes from a busy off-site location near the airport.

Responsibilities

  • Handle and secure luggage according to TSA standards
  • Issue boarding passes and tag bags for airline passengers
  • Provide general information to passengers about locations, directions, and flight information
  • Offer a high level of customer service to passengers and clients
  • Maintain a positive and friendly attitude in a fast-paced, high-volume environment

Requirements

  • Ability to work in the early morning rotation
  • At least 6 months experience in a face-to-face guest service position
  • Data entry and/or computer experience preferred
  • Ability to communicate clearly with guests and clients
  • Ability to work in outside weather conditions
  • Knowledge of the airline or travel industry preferred

Physical Requirements

  • Ability to lift up to 70 lbs
  • Must be able to push luggage cages both empty and full
  • Standing for up to 8 hours at a time
  • Walking 50% of the time

Appearance Guidelines

Employees are expected to present a professional business-like image at all times. This includes clean and well-maintained uniforms, and adherence to company appearance guidelines.

Equal Opportunity Employer

Bags is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, or other protected characteristics.



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