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Client Solutions Implementation Lead
2 months ago
Join an esteemed team where you will contribute to delivering innovative and effective solutions as part of our Consumer Benefits Solutions division.
This role offers a hybrid work environment, allowing flexibility to operate both remotely and from our offices.
About Us
At Aon, we are dedicated to making informed decisions that enhance and protect the lives of individuals globally. We pride ourselves on fostering a culture of trust, inclusivity, and diversity, committed to the success of our colleagues and clients alike.
Your primary focus will be the execution of payroll and billing administration services for new clients, along with the transition and training of the Premium Administration team on essential processes and tools.
- Establish Premium Administration services for clients by creating new accounts on various Premium Administration systems.
- Engage with clients and insurance carriers to educate them on the necessary administration processes and tools, ensuring precise payroll and billing services.
- Develop and implement process maps and project plans for the introduction of new Premium Administration plans.
- Maintain project plans, ensuring adherence to timelines and collaborating with stakeholders throughout the implementation process.
- Identify opportunities for improvement within processes and tools during the client implementation lifecycle.
- Create standardized workflows, handoff processes, and training materials for the Premium Administration team regarding new business processes and systems.
- Collaborate with the Information Services Team to test systems and processes for new clients.
We offer a competitive total rewards package, ongoing education and training, and significant growth potential within a global organization.
- 3+ years of project management experience in a client-facing role.
- Proficiency in Microsoft Suite Applications.
- 2+ years of experience in training.
- 1+ years of billing experience with insurance carriers.
- 1+ year of billing and reconciliation experience.
A Bachelor's Degree or equivalent experience is required.
The salary range for this position is competitive and will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and market alignment.
Aon provides a comprehensive benefits package for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, medical, dental, and vision insurance, paid time off, and various other benefits.
We encourage a diverse workforce and support an inclusive environment that promotes well-being and work/life balance.
Additionally, all colleagues enjoy two annual "Global Wellbeing Days" to focus on personal wellness.
Commitment to Diversity
Aon is proud to be an equal opportunity employer, committed to a diverse workforce and affirmative action. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.
