Coffee Shop Manager

3 weeks ago


Los Angeles, California, United States The Coffee Bean & Tea Leaf Full time
General Manager

Are you passionate about delivering exceptional customer experiences and leading a high-performing team? We're seeking a skilled General Manager to join our team at The Coffee Bean & Tea Leaf.

About the Role

As a General Manager, you will be responsible for curating memorable experiences for our guests and the CBTL team daily. You will be the face of our brand, building the store presence by connecting with your local community to attract and retain fresh talent.

Key Responsibilities
  • Be a coffee and tea expert, bringing passion and knowledge to the team and guests.
  • Generate new guests by creating a welcoming store environment and providing exceptional customer service.
  • Care about safety, ensuring a safe store environment, healthy employees, and guests are our top priority.
  • Contribute to store profitability by tracking sales and overseeing day-to-day operations and risk management.
  • Be creative with visual merchandising and product placement to create memorable experiences for our guests.
  • Be an advocate for our brand, building relationships with the local community and promoting our values.
  • Be a mentor, sharing knowledge and embodying our guiding principles with Assistant General Managers and other store staff.
Core Values

We hire for our core values: Friendliness, Respect, Ownership, Teamwork, and Honesty (FROTH). We're looking for team members who share these values and are passionate about delivering exceptional customer experiences.

Benefits

We offer a range of benefits, including team member discounts, flexible uniforms, vision insurance, life insurance, retirement plan with employer match, pre-paid legal service plan, pet insurance, voluntary benefits, employee assistance program, 24-hour fitness discount, working advantage discount, health insurance, and flexible spending accounts.



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