Retail Branch Manager Assistant

4 weeks ago


Big Spring, Texas, United States Woodforest National Bank Full time
Job Summary

Woodforest National Bank is seeking a Retail Assistant Branch Manager to join our team. As a key member of our branch team, you will be responsible for driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and in-store partner relationships.

Key Responsibilities:
  • Assist the Retail Branch Manager in achieving branch sales and revenue goals by identifying, marketing, and recommending banking products and services beneficial to customers.
  • Develop and lead innovative strategies to grow, retain, and deepen consumer and business relationships, and proactively grow business deposits and loans through inside and outside business calling.
  • Enhance customer experience and the reputation of the Bank by warmly greeting, engaging, and developing relationships with customers, community members, and retail partners.
  • Embrace and lead a technology-driven customer experience.
  • Lead, partner, and execute a community engagement strategy with a Community Development Relationship Manager to be an engaged and intrinsic community partner.
  • Inspire and coach team members to reach their full potential and act as a positive role model.
Requirements:
  • 3 years of relevant and transferrable sales and/or customer service experience, or an Associate's degree and 2 years of relevant and transferrable sales and/or customer service experience, or a Bachelor's degree and 1 year of relevant and transferrable sales and/or customer service experience.
  • Demonstrable leadership ability and experience, with prior supervisory experience being helpful.
  • Previous in-store banking experience is preferred but not required.
  • Must be positive and engaging.
Work Environment:

The Retail Assistant Branch Manager will work in a fast-paced environment, standing most of the time, with occasional walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Woodforest National Bank is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or other status protected by law or regulation.



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