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Retail Shift Manager

2 months ago

Spring, Texas, United States EZCORP Full time
Unlock Your Career Potential as a Retail Shift Manager at EZCORP

EZCORP is a leading provider of pawn loans in the United States and Latin America, and we're seeking a highly motivated and results-driven Retail Shift Manager to join our team. As a Retail Shift Manager, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting sales of a wide variety of pawn items.

Key Responsibilities:
  • Process loans and extensions in a timely and efficient manner
  • Develop and maintain a deep understanding of customer needs and preferences
  • Supervise and coach store team members to ensure excellent customer service and sales performance
  • Perform opening and closing store procedures, including cash handling and inventory management
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1 year of supervisory, key holder, or team/shift lead experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members
What We Offer:
  • Competitive wages and monthly uncapped bonus potential
  • Free health insurance for team members
  • 401(k) with company match
  • Generous paid time off and holiday pay
  • Store discount and other benefits

We're committed to providing our team members with a comprehensive benefits package and opportunities for career growth and development. If you're a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity to join our team as a Retail Shift Manager at EZCORP.