Financial Services Representative

4 days ago


Fond du Lac, Wisconsin, United States National Exchange Bank & Trust Full time

National Exchange Bank & Trust is a trusted business partner, employer, and community member.

We are committed to fostering an inclusive environment of growth and development.

As a Customer Service Representative, you will create a difference in the lives of our customers every single day.

You will be responsible for completing account transactions, offering bank products and services, opening new accounts, and providing guidance on financial needs.

Skills and Attributes Needed:

  • Excellent customer service
  • Attention to detail
  • Great communication
  • Ability to multi-task
  • Problem solving skills
  • Ability to work independently as well as part of a team

Qualifications:

  • Interpersonal skills necessary to relate to and empathize with other people
  • Maintain composure and professionalism under pressure
  • Maintain the highest level of confidentiality and discretion of customer and bank information
  • Show high attention to detail, with the ability to problem solve basic issues
  • Operate a computer and other standard office equipment
  • A high school diploma or equivalent
  • Cash handling and customer service experience

Benefits Offered:

  • Health, Dental, and Vision Insurance
  • Health Savings Account with Employer Contributions
  • Short and Long Term Disability
  • Employer Paid Life and AD&D Insurance
  • Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
  • 401(k) with Employer Match & Profit Sharing
  • Paid Time Off
  • Flexible scheduling
  • Education Assistance Program
  • Product & Service Discounts & more

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.



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