LoanMax Title Loans Representative

4 weeks ago


Fond du Lac, Wisconsin, United States LoanMax Title Loans Full time

We are seeking a highly motivated and customer-focused individual to join our team as a LoanMax Title Loans Representative. In this role, you will be responsible for delivering exceptional customer experiences to potential borrowers and current customers.

About the Role

As a key member of our team, you will be the primary point of contact for customers, providing top-notch service, answering questions, and addressing concerns related to our loan products, vehicle evaluations, loan management, and payments.

Responsibilities
  • Respond to customer inquiries via phone or in-person, providing timely and accurate solutions to their needs.
  • Evaluate vehicles and assess loan eligibility, ensuring compliance with company policies and procedures.
  • Manage customer loan accounts, processing payments, and addressing any issues that may arise.
  • Conduct daily communication with customers, making courtesy calls when necessary, and providing personalized support.
  • Maintain accurate and up-to-date customer records, ensuring data integrity and confidentiality.
What We Offer

We offer a competitive salary of $40,000 - $60,000 per year, paid holidays, vacations, health benefits, and paid on-the-job training. Our full-time positions work Monday to Friday with a rotating Saturday schedule, giving you the best of both worlds - a stable income and a healthy work-life balance.

Requirements
  • You must be able to work full-time hours.
  • Possess a great attitude, excellent communication skills, and attention to detail.
  • Have a High School Diploma or equivalent.
  • Previous customer service experience is preferred.
  • Computer and data entry experience is also a plus.
About LoanMax Title Loans

As one of America's most respected title loan companies, LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores across more than twenty states nationwide. Our mission is to deliver outstanding customer service, honesty, and integrity in every interaction.


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