Valet Parking Attendant

7 days ago


Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time
Job Summary

We are seeking a highly skilled and professional Valet Parking Attendant to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our front door team, you will be responsible for providing exceptional service to our guests, ensuring a memorable and unique experience for all who enter and exit our establishment.

Key Responsibilities
  • Guest Greeting and Assistance: Greet and welcome guests professionally and warmly, providing assistance with luggage and vehicle doors.
  • Valet Services: Safely park and retrieve vehicles, inspecting and documenting any safety hazards or pre-existing damage.
  • Payment Processing and Key Management: Maintain accuracy in guest payment processing, vehicle key inventory, and verify guest receipt matches key/vehicle before handing key to guests.
  • Traffic Flow and Parking: Ensure vehicles are legally parked and maintain a smooth and efficient flow of traffic.
  • Incident Reporting and Resolution: Document and report any vehicle incidents, such as damages, accidents, or thefts, and follow up with guests to ensure their requests or problems have been resolved to their satisfaction.
  • Direction and Local Information: Provide guests with direction, local areas of interest, or invitation to return soon, as needed.
  • Driving and Vehicle Operation: Ability to drive cars of all types and styles (automatic and manual transmission).
  • Flexibility and Availability: Must be able to work a flexible schedule, including nights, weekends, holidays, and fluctuating days off.
  • Physical Demands: Must be able to stand/walk 100% of shift and perform other duties as assigned to support efficient department operations.
Regulatory and Compliance Responsibilities
  • Training and Licensing: Attend required training sessions and obtain and retain required licenses.
  • Compliance with Laws and Regulations: Perform duties in compliance with local laws and regulations, including knowledge of ordinances, regulations, laws, policies, and procedures.
  • Problem Gaming and Minors: Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Reporting Wrongdoing: Report any acts of wrongdoing of which the Team Member may have knowledge.
Education, Training, and Experience
  • High School Diploma / GED: Required.
  • Valid Driver's License: Minimum of six (6) months driving experience with no citations.
  • Physical Abilities: Ability to lift, push, and pull up to 25-50 pounds.


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