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Valet Parking Attendant
2 months ago
We are seeking a highly skilled and professional Valet Parking Attendant to join our team at Colonial Downs + Rosie's Gaming Emporium. As a key member of our hospitality team, you will be responsible for providing exceptional front door vehicle and luggage service to our guests, ensuring a memorable and unique experience.
Key Responsibilities- Guest Greeting and Assistance: Greet and welcome guests professionally and warmly, unload luggage, and assist guests with opening and closing vehicle doors.
- Vehicle Inspection and Parking: Inspect and document exterior/interior of each vehicle for safety hazards and preexisting damage, safely park and retrieve vehicles without causing damage to vehicle, person, or property.
- Payment Processing and Key Management: Maintain accuracy in guest payment processing, vehicle key inventory, and verify guest receipt matches key/vehicle before handing key to guests.
- Incident Reporting and Resolution: Responsible to follow up with guests to ensure their requests or problems have been resolved to their satisfaction, document and report all vehicle incidents like damages, accidents, thefts, missing articles, etc.
- Guest Direction and Support: Provide guests with direction, local areas of interest or activity, invitation to return soon, and ability to drive cars of all types and styles.
- Regulatory Compliance: Attend required training sessions, obtain and retain required license(s), perform duties in compliance with local laws and regulations, and report any acts of wrongdoing.
- Education and Experience: High School Diploma / GED, valid Driver's License, minimum of six (6) months driving experience with no citations.
- Physical Demands: Ability to lift, push, and pull up to 25-50 pounds, frequently required to sit or stand, walk, use hands to finger reach, handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
The noise level in the work environment is usually moderate to loud, and the employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players, and functioning of machines.
