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Operations Director

2 months ago

Jamestown, South Carolina, United States JK Consultants Full time
Job Description

JK Consultants is seeking an exceptional and high-performing Director of Operations in Landscape Maintenance to join our team. As a key member of our organization, you will be responsible for optimizing all aspects of landscape maintenance, including people, projects, processes, client relationships, safety, and profitability.

Key Responsibilities:

Leadership and Team Development:

  • Lead, mentor, and develop a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.
  • Inspire team members to achieve their full potential and deliver outstanding results.

Operational Excellence:

  • Oversee all aspects of landscape maintenance operations, ensuring efficiency, effectiveness, and the highest standards of service delivery.
  • Implement best practices to enhance operational performance and achieve strategic objectives.

Project Management:

  • Manage and streamline landscape maintenance projects from initiation to completion.
  • Ensure projects are delivered on time, within scope, and within budget while meeting or exceeding client expectations.

Process Optimization:

  • Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve service quality.
  • Continuously evaluate and refine processes to drive innovation and operational excellence.

Client Relationship Management:

  • Cultivate and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our services.
  • Act as a trusted advisor, addressing client concerns and ensuring long-term partnerships.

Safety and Compliance:

  • Ensure all operations adhere to safety regulations and industry standards.
  • Promote a culture of safety and risk management, implementing proactive measures to mitigate risks and ensure a safe working environment.

Profitability and Financial Management:

  • Drive profitability through effective resource management, cost control, and strategic planning.
  • Analyze financial performance and implement strategies to achieve and exceed financial targets.

Qualifications:

  • Minimum of 5 years' experience as a senior operations executive in landscape maintenance.
  • Proven track record of quantifiable achievements and results in optimizing people, projects, processes, client relationships, safety, and profitability.
  • Strong leadership and team-building skills with the ability to inspire and motivate a high-performance team.
  • Exceptional project management skills with a focus on delivering results on time and within budget.
  • Demonstrated ability to identify and implement process improvements and drive operational excellence.
  • Excellent client relationship management skills with a focus on client satisfaction and retention.
  • Strong understanding of safety regulations and a commitment to promoting a culture of safety.
  • Financial acumen with the ability to drive profitability and achieve financial targets.