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Sales and Operations Manager

2 months ago


Lake Wales, Florida, United States Guitar Center Full time

Job Summary

The Retail Store Manager is responsible for overseeing the day-to-day sales and operations of the store, ensuring excellent customer service standards are met. This role requires strong leadership and management skills, as well as the ability to stay current on financial data, inventory, and other statistics.

Key Responsibilities

  • Manage the sales team by providing coaching, counseling, and support to meet sales objectives.
  • Stay current on financial data, inventory, and other statistics to inform business decisions.
  • Ensure all products are available for purchase and displayed appropriately.
  • Oversee and manage payroll, recruiting, hiring, and training of store employees.
  • Execute operational tasks related to institutional sales and rental services on a daily basis.
  • Promote the Music & Arts lesson program and assist teachers.
  • Demonstrate outstanding customer service to each and every customer.
  • Perform additional duties as assigned.

Why Guitar Center?

Guitar Center is a leading music and arts retailer, offering a unique opportunity for employees to grow and develop their skills. As a Retail Store Manager, you will be part of a dynamic team that is passionate about music and the arts. We offer a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and tuition reimbursement.

About Guitar Center

Guitar Center is a leading music and arts retailer, with a rich history dating back to 1952. We have grown to become one of the largest music retailers in the United States, with over 225 retail stores and 200 educational representatives. Our mission is to inspire creativity and passion for music and the arts, and we are committed to providing exceptional customer service and support.

Requirements

  • High School Diploma or Equivalent
  • 2 years of relevant work experience
  • Preferred Requirements: 3-5 years retail experience, musical experience and interest

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.