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HVAC Systems Specialist

2 months ago


Everett, Massachusetts, United States Encore Boston Harbor Full time
Job Overview

Company Overview:
Encore Boston Harbor is a premier destination featuring an expansive gaming area, luxurious accommodations, and a variety of dining and entertainment options. Our facility is designed to provide an exceptional experience for guests, with a focus on quality service and a welcoming atmosphere.

Position Summary:

The HVAC Technician is tasked with the critical role of diagnosing and repairing various HVAC systems, which encompass heating, air conditioning, water heating, chillers, boilers, refrigeration units, and building automation systems. This position is vital in upholding the standards of service and ensuring a positive experience for both guests and team members.

Key Responsibilities:
  • Adhere to the core values and operational standards of Encore Boston Harbor.
  • Contribute to departmental performance by ensuring the accuracy and confidentiality of policies and procedures.
  • Enforce compliance with internal policies and relevant laws throughout the property.
  • Deliver exceptional service and maintain high levels of guest satisfaction.
  • Engage in effective communication and share best practices across the company.
  • Stay updated on departmental developments and innovations.
  • Manage guest relations with professionalism, demonstrating patience and diplomacy.
  • Handle multiple tasks efficiently, even in high-pressure situations.
  • Provide preventative maintenance, repairs, and installations for HVAC systems.
  • Accurately perform layouts for system and equipment installations.
  • Diagnose and troubleshoot HVAC systems and equipment.
  • Identify and address equipment maintenance needs.
  • Order necessary supplies to maintain adequate inventory levels.
  • Conduct system testing to ensure compliance with codes and specifications.
  • Respond promptly to emergency situations to resolve heating, cooling, or plumbing issues.
  • Prepare documentation in a timely and accurate manner.
  • Maintain appropriate inventory levels of tools and equipment.
  • Ensure timely and accurate equipment startups, providing necessary information to users.
  • Install systems according to codes and specifications.
  • Test equipment to confirm it meets quality standards.
  • Prioritize safety and adhere to departmental safety protocols.
  • Engage in ongoing education and training to stay informed about industry advancements.
  • Perform additional job-related duties as assigned.
Qualifications:

Requirements:
To excel in this role, candidates must meet the following qualifications:

  • Must be at least 21 years of age.
  • Possession of an HVAC License is required.
  • EPA 608 certification is mandatory.
  • Mass Refrigeration License is preferred.
  • Valid Massachusetts Driver License is preferred.
  • High school diploma or equivalent is required; completion of an apprenticeship or vocational training is necessary.
  • A minimum of 3 years of refrigeration experience is required.
  • Basic computer skills and familiarity with Microsoft Office are essential.
  • Strong organizational, interpersonal, and administrative skills, with keen attention to detail.
  • Experience with large tonnage chillers and data center chillers is preferred.
  • Knowledge of hand and power tools, testing equipment, and safety guidelines is required.

Language and Communication Skills:
Ability to read and interpret technical documents and communicate effectively with team members and guests.

Physical Requirements:
This position requires the ability to perform physical tasks, including lifting up to 70 pounds and working in various environmental conditions.

Work Environment:

The work environment may vary, with exposure to moderate to loud noise levels and the necessity to work in various weather conditions. Team members must adhere to safety protocols and utilize appropriate personal protective equipment.

Confidentiality Notice:
All information will be kept confidential in accordance with EEO guidelines.