Technical Support Specialist

2 days ago


Orange, California, United States EPM Full time

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring their printing equipment is functioning optimally.

Key Responsibilities:

  • Providing prompt and professional technical support to clients via phone, email, or on-site visits.
  • Diagnosing and troubleshooting issues with print equipment to identify root causes and implement effective solutions.
  • Maintaining accurate records of client interactions and resolving any escalated issues.

Requirements:

  • 2+ years of experience in the print service industry.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.

Benefits:

  • Ongoing training and development opportunities.
  • A competitive salary range of $65,000 - $80,000 per year.
  • A comprehensive benefits package, including health insurance and retirement plan.


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