Enterprise IT Support Specialist

3 days ago


Orange, California, United States Insight Global Healthcare Full time
Job Summary

We are seeking a highly skilled Enterprise IT Support Specialist to join our team at Insight Global Healthcare in Orange, CA.

This is a fantastic opportunity for a talented professional to make a real impact in the healthcare industry by providing exceptional technical support and maintaining computer equipment.

About the Role

The successful candidate will be responsible for ensuring that all IT systems are running smoothly and efficiently, troubleshooting issues, and providing timely assistance to users.

Key Responsibilities
  • Maintain computer equipment and ensure it is functioning properly
  • Provide technical assistance to users and troubleshoot issues
  • Configure components and software as needed
  • Install routine updates to system software
Requirements
  • At least 4 years of experience in an on-site, hands-on Tier II IT helpdesk/Desktop Support Technician role
  • Proven experience supporting a Windows environment
  • Experience with ticketing systems
  • Strong understanding of enterprise-level IT systems
  • 2+ years of experience working in a hospital environment
  • Covid-19 vaccine and booster required
  • Flu shot / Willingness to wear a mask during flu season
  • Valid driver's license
  • High school diploma
Preferred Skills
  • Strong communication skills
  • A+, N+, S+, or CCNA certification
  • ServiceNow experience

We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience, and a company vehicle for travel. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional IT support, we encourage you to apply.



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