Technical Operations Specialist
4 days ago
Job Overview:
Mitchell Martin is seeking a skilled Technical Operations Specialist to oversee the technical success of our facilities in the Western United States. This role involves providing technical support across various systems, devices, and applications while fostering a culture of continuous improvement.
Key Responsibilities:
- Collaborate with operational leaders to deliver tailored hardware and software solutions
- Manage service requests and technical issues efficiently using a tracking system
- Perform onsite visits to identify and address user issues
- Install, configure, troubleshoot, and maintain IT hardware and software
- Work with specialized IT teams to resolve complex issues
- Ensure compliance with best practices for LAN/WAN security and system integrity
- Oversee inventory management
Requirements:
- Degree in a technical field or 5+ years of IT support experience
- Proficiency in diagnosing and resolving PC, printer, and network issues
- Strong knowledge of networking technologies
- Expertise in Microsoft Windows operating systems and Office Suite
- Excellent problem-solving and customer service skills
Salary and Benefits:
$25/hour. Learn more about our benefits offerings here.
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