Customer Support Specialist
3 weeks ago
About Us
One Hour Heating and Air Conditioning is a leading provider of HVAC services, dedicated to delivering exceptional customer experiences. We are committed to hiring talented individuals who share our values and are passionate about making a difference in their communities.
Job Summary
This is an exciting opportunity to join our team as a Customer Support Specialist, where you will play a critical role in ensuring customer satisfaction and loyalty. As a key member of our organization, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.
Key Responsibilities
- Provide exceptional customer service through phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with technicians to ensure seamless service delivery
- Maintain accurate records and reports
Requirements
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Prior customer service experience preferred
What We Offer
We offer a competitive salary range of $15-$18 per hour, dependent on experience and qualifications, as well as opportunities for career growth and development.
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