Customer Support Specialist

3 weeks ago


Kannapolis, North Carolina, United States One Hour Heating and Air Conditioning Full time

About Us

One Hour Heating and Air Conditioning is a leading provider of HVAC services, dedicated to delivering exceptional customer experiences. We are committed to hiring talented individuals who share our values and are passionate about making a difference in their communities.

Job Summary

This is an exciting opportunity to join our team as a Customer Support Specialist, where you will play a critical role in ensuring customer satisfaction and loyalty. As a key member of our organization, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.

Key Responsibilities

  • Provide exceptional customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with technicians to ensure seamless service delivery
  • Maintain accurate records and reports

Requirements

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Prior customer service experience preferred

What We Offer

We offer a competitive salary range of $15-$18 per hour, dependent on experience and qualifications, as well as opportunities for career growth and development.



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