Restaurant Operations Manager

2 weeks ago


Nashville, Tennessee, United States Hard Rock International Full time
{"title": "Restaurant Operations Manager", "description": "Job Summary

As a Restaurant Operations Manager at Hard Rock International, you will be responsible for driving business growth and excellence in our cafes. You will lead a high-performing team, ensuring seamless execution of our brand standards and core values.

Key Responsibilities
  • Develop and implement strategies to drive sales growth and profitability.
  • Lead and mentor a team of hourly staff members to deliver exceptional customer service and brand experiences.
  • Manage labor schedules and budgets to optimize cafe performance.
  • Partner with senior management to build a high-performing team that shares a common vision and values.
  • Execute established brand standards and think creatively to drive retail sales growth.
  • Foster a culture of customer service excellence and guest satisfaction.
  • Support staff development and advancement along well-defined career paths.
  • Develop and implement learning and developmental programs to drive continuous improvement and employee retention.
Requirements
  • 3+ years of experience in an Operations Managerial role with high-volume exposure in a casual-themed, full-service restaurant.
  • Ability to learn and bring innovative ideas to the team.
  • Genuine enthusiasm and aptitude for serving people.
  • Excellent verbal and written communication skills.
  • High level of business acumen and common sense.
  • Demonstrates strong problem-solving skills through ability to diagnose and implement solutions.
What We Offer

Competitive compensation, quarterly bonus plan, generous PTO, and healthcare benefit plan.

", "lang_code": "en-US"}

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