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Restaurant Operations Manager

2 months ago

Nashville, Tennessee, United States Mina Group Full time
About Mina Group

Mina Group is a renowned hospitality company that offers an exceptional culinary experience. As a Restaurant Operations Manager, you will play a crucial role in ensuring the smooth operation of our fine dining restaurant, providing administrative, technical, and analytical support to the Kitchen and Dining Room Management teams.

Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. The successful candidate will be responsible for providing exceptional support to the General Manager and Executive Chef, collaborating with internal and external partners to achieve administrative tasks, and contributing to the planning, organization, and training necessary to achieve restaurant objectives.

Key Responsibilities
  • Provide administrative, technical, and analytical support to the Kitchen and Dining Room Management teams
  • Collaborate with internal and external partners to accomplish administrative tasks
  • Contribute to the planning, organization, and training necessary to achieve restaurant objectives
  • Assist the General Manager in overseeing the day-to-day operation of the restaurant
  • Write the weekly staff schedule and maintain a consistent level of business for the restaurant
  • Identify and manage all aspects pertinent to providing guests with the atmosphere standard set by management
  • Conduct pre-shift meetings and maintain monthly management notes
  • Supervise Captains, Hosts, and Floor Staff in pre-opening responsibilities
  • Support FOH team in all aspects of dining room service
  • Coordinate staff reviews and audits time clock and labor reports
  • Responsible for verifying daily time clock entries and making corrections as necessary
  • Submit complete and accurate time clock and labor reports to the accounting department
  • Participate in the development of specifications for IT equipment and products
  • Liaise between the restaurant, Special Events Coordinator, and Public Relations Department
  • Assist with on and off-site special events and photo shoots
  • Create and update all restaurant promotional materials and private dining packets
  • Update restaurant website with current menus, wine lists, special event, and private dining information
  • Prepare all financial reports for Mina Group Weekly Manager Meetings and monthly Profit & Loss reviews
  • Facilitate monthly Profit & Loss review meetings and participate in owner's P&L review
  • Maintain effective costs based on historical cost percentages, sales, and profits
  • Assist with the writing of restaurant budget(s)
  • Supervise repairs and maintenance of facility
  • Coordinate any meetings regarding Dining Room repairs, maintenance, or construction
  • Facilitate and negotiate all maintenance contracts
  • Serve as primary liaison with all exterior maintenance agencies, city inspectors, etc.
  • Serve as point of contact for Mina Group personnel
  • Fully understand and comply with all federal, state, county, and municipal regulations which pertain to health, safety, and labor requirements of the restaurant, employees, and guests
Requirements
  • Minimum 2-3 years of culinary service experience, preferably in a fine dining environment
  • Bachelor's Degree and/or Culinary degree preferred
  • Excellent communication and organization skills
  • Ability to interact professionally and diplomatically with a variety of business partners
  • Fluency in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint
  • Prior experience with accounting software, POS systems, and payroll/HRIS systems
Language Skills
  • Ability to read and interpret general business documents
  • Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions from managers, guests, and Mina Group Executives
Physical Demands

The physical demands described here are representative of those that must be met by a Restaurant Operations Manager to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Restaurant Operations Manager is regularly required to stand, walk, sit, and talk or hear. Frequently it is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The Restaurant Operations Manager is occasionally required to stoop, kneel, crouch, or crawl. The Restaurant Operations Manager must be able to lift and/or move up to 30 pounds, be able to work in a standing position for long periods of time, and able to safely lift and easily maneuver plates, cases of water or wine, chairs, and dining room tables.

Work Conditions

The work environment characteristics described here are representative of those a Restaurant Operations Manager encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can be high when working at sites during the construction process.