Senior Software Engineering Director, Digital Commerce and Business Solutions
2 days ago
Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
We offer a dynamic and inclusive work environment where our employees can grow, learn, care for themselves and their families, be their true selves, and live full lives. Key benefits include:
• Career development opportunities with an international company where you can grow your career
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• Excellent retirement savings plan with high employer contribution
• Tuition reimbursement, Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor's degree
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune
The Opportunity
This position works out of our Alameda, CA location in the Lingo Division. You will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation.
We are seeking a passionate, results-oriented software engineering director to lead the Commerce Platform & Business Apps team. The ideal candidate thrives in a fast-paced, highly compliant environment, understands the eCommerce space, and will help drive customer engagement and revenue for the product.
Key Responsibilities
• Design and build intuitive and reliable shopping experiences, including browsing product details, checkout, shopping, return, and refund processes
• Design and build platforms and admin apps for customer success, health coaches, and business operations
• Build subscription and recurring order management solutions with integration to payment gateways and 3PL systems
• Drive continuous improvements to engineering excellence and efficiency, lead research & development into key areas of optimizations for backend systems and services, including data security, systems architecture, and computational efficiency & scalability
• Continuously optimize and fine-tune the customer acquisition and retention pipeline through analytics, user experience, and search engine optimization
• Develop data insights capabilities for global e-commerce platforms, enabling users to extract actionable insights and intelligence from data to maximize their revenue potential and decision-making efficacy
• Collaborate with product, data, and cloud engineering teams to continuously release high-quality features
• Partner with Quality and Regulatory Assurance teams throughout the software lifecycle process, train and guide engineering teams to deliver with compliance and audit-ready deliverables
• Drive and shape the growth of a highly effective product engineering team, provide professional and technical leadership to support the professional growth of individual team members
• Coordinate and design integrations with B2B, third-party, and retail systems
• Partner with cybersecurity to release highly secured solutions
• Build high-performance teams and mentor them to reach their potential
Requirements
• Bachelor’s degree in Computer Science or related fields
• 10 or more years of relevant industry experience. 3 or more years of experience managing engineering teams to deliver software from concept to delivery
• 8+ years of experience developing highly scalable backend services and systems using at least NodeJS/Java/Python or relevant tech stack
• Experience with Full Stack development, including designing, developing, and managing Microservices-based backend services and orchestration – REST, gRPC, Docker, Kubernetes
• Experience with front-end (UI) technologies like JavaScript, HTML, CSS, and frameworks such as ReactJS, Next.JS, or Angular
• Strong software programming capabilities, exhibits good code design and coding style
• Understanding of data structure, algorithm design, and analysis, networking, data security, and highly scalable systems design
• In-depth knowledge of common databases and messaging frameworks like Postgres SQL/MySQL/Redis/Message Bus etc
• Exhibits strong product/business understanding, able to align product engineering directions to support current and future products and business
• Experience with Web Content Management Systems (AEM/Contentful) and CRM Systems
• Knowledge of industry best-practices in architecture and design, test management tools, cybersecurity, and performance
• Sound decision-making and risk analysis skills
• Experience working with cross-functional teams such as Systems Engineering, Business/Marketing, and Quality to deliver on project commitments
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results
• Excellent oral and written communication skills with the ability to communicate clearly to upper management and other stakeholders in different functions at various levels
• Strong organizational, planning, and follow-up skills and ability to hold self and others accountable
• Ability to work effectively in a fast-paced changing environment
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